customer and customer loyalty are well-known and established concepts in several areas like marketing, consumer research, welfare- economics, and economic growth. These terms have also long become topics of high interest in both academic and practice. The purpose of this paper is to know the existence of many competitions in retail industry in Indonesia, hence whether Indomaret retails’ customers feel satisfied and loyal. The authors undertook a content analysis carrying out on 156 respondents, which led to direct communication with Indomaret customers. This study finds, there is correlation between variables and variables is the most important factor to Retail Indomaret, but only the brand image variable has a negative and significant effect on customer loyalty. The role as a moderator variable of customer satisfaction variable, which it’s has an important role that indicates the indirect effect of brand image variable on customer loyalty that has positive and significant influence. This study is limited to retail industry in Surabaya City area due to its greatly improved growth of retail industry. This study, by reporting how retail industries innovate to be customer loyalty, sheds light on theoretical and practical area and finally retail industry to large company as well.

Based on the background of problems and problem formulation, this research is to test and analyze the influence of individual characteristics on work motivation, test and analyze the influence of work environment on work motivation, test and analyze the influence of individual characteristics on performance, test and analyze the influence of work environment on performance , test and analyze the influence of work motivation on performance, test and analyze the role of mediation of work motivation as intervening individual characteristic to performance, and role of work motivation mediation as intervening work environment to employee performance of PT. Wismatata Eltra Perkasa. Individual characteristics have a significant effect on work motivation and performance, positive signs indicate a unidirectional change that if individual characteristics increase then work motivation and performance will increase. Work environment variables have a significant effect on working motivation but have no significant effect directly on performance. Job motivation variable acts as an intervening. This research found evidence that work motivation has a mediating role on the influence of individual characteristics and work environment on employee performance. The test results indicate that this research has successfully proven the work motivation mediate the influence of individual characteristics and work environment on employee performance. Limitations of this study on the sample research of the employee population is still a little in a single industrial company.

This study aims to determine the influence of work motivation, work culture, organizational commitment partially or simultaneously to the productivity of Lecturers and employees at the College of Economics AAS Surakarta (STIE AAS) and to find out how much influence of work motivation, work culture, organizational commitment gradually towards work productivity of Lecturers and employees at the College of Economics AAS Surakarta (STIE AAS). The instrument test was used to test the validity and reliability of the questionnaires used in this study. The validity test is to measure whether the instrument / questionnaire used in the study is really capable of representing all aspects considered as the concept framework and reliability test that is measuring that the instrument / questionnaire is free from misperception so as to produce consistent results and can be used in different conditions – different. Hypothesis test is used to determine the effect of work motivation, organizational culture and organizational commitment to work productivity of lecturers and employees using multiple regression analysis. Hypothesis test in this research using t test, F test (level of significant α = 5%) and Test R ^ 2. From the result of t-test, it is known that work motivation has a significant influence on work productivity of lecturers and employees of STIE AAS (test result of work motivation variable has 0.002 <0.05). Organizational culture has no significant effect on work productivity of lecturers and employees STIE AAS (result of t test of organizational culture variable have value 0,795> 0,05) and organizational commitment have significant influence to work productivity of lecturer and employee of STIE AAS (test result t organizational commitment variable have value 0.013 <0.05). From the result of F test, it can be concluded that there are significant influence simultaneously between independent variables consisting of: work motivation, organizational culture and organizational commitment to work productivity of lecturers and employees of STIE AAS (F test result has significance value 0.000 <0.05).

The nature of political party is accentuate their interest that causes the decrease of public confidence in political party. It affects to the election of local heads, when the candidat supported by political party in the election process. So that the presence of regulation that opens the opportunity for independent candidates in the election of local head, raises the hope to improve the government system. This research type is normative juridical research, and the data used for this research are some legislations, documents and books relating the election of local head. The result of this research revealed that independent candidates that elected as local head face prolem when they must be able to maintain a balance with the local parlemen as a consequence of did not get support from political parties.

This purpouse of this study Determination of Money Implementation of Education at University of Surabaya based on Full Costing Method. The basic concept of Money Implementations of Educations calculation using full costing method or unit cost is establishment of responsibility center at faculty level and sub system / subsystem of University. With the concept of this responsibility center, basically every subsystem must be responsible for all activities that have been done by sub system respectively. The parameters used to measure the performance of each subsystem will depend on the type of responsibility center of the subsystem concerned. While the cost of the university sub-system that is not related to the learning process, the teaching will not be compensated on the unit cost, but must be accounted for independently by the subsystem concerned in accordance with the type of responsibility center of their respective. Identify the activities of each subsystem in the sub-systems of the University and faculty, to then determine the status of each subsystem, whether it can be categorized as part of the unit cost calculation, or as a Strategic Business Unit. Trace the total cost incurred by each faculty and subsystem that become the burden of unit cost calculation, to then be identified, whether the cost including the type of cost including controllable cost, uncontrollable cost – traceable, and uncontrollable cost – untraceable. For all costs including uncontrollable cost-untraceable, a full costing method is specified as the costing guideline of this type of fee on each faculty.

The design of auxiliary and visual communication system between patients and medical staff could be applied in clinical doctor-patient communication so as to improve doctor-patient interaction, assist new female immigrants in communication. The main purpose of this project is to develop an interactive medical communication board that would be adaptable both in terms of language and metaphor and which would be tested on different populations as to its efficacy in clinic diagnosis to help new female immigrants and their children. Therefore, this study intends to develop an assistive visualization tool of medical communication to achieve the objective of friendly communication among foreign spouses, ill children, and medical service. Good visual communication of health information is now understood to be critical for patient well-being. Design draft and discussion with users were conducted. This research project focuses on integrating medical and design professional fields to develop medical information and auxiliary communication tool, as well as to design doctor-patient communication APP prototype concept. The study mainly adopted interview, observation and User Experience Innovation Design (UXID) to carry out interviews with 24 Vietnamese and Indonesian new immigrant women. These first hand practical data were then transcribed and sorted out. By designing an APP prototype, researchers finally achieved the purpose of assisting new immigrant women in seeking healthcare and expressing their symptoms.

Since the third-person effect proposed by Davison in 1983, numerous scholars verified the main hypothesis, which states that individuals are more likely to overestimate the effect of mass media messages on other people‟s attitudes and behaviors. Individuals exposed to mass media messages will expect the information to have a greater effect on others than on themselves. Individuals may take actions based on the effect of mass media messages on others. Further discussion on the problems of internal mechanism, condition and influencing factors of the third- person effect were conducted, such as „information necessity‟ and „social distance‟. Unfortunately, for a long time, the third-person effect hypothesis is ignored by the mainland scholars. Most of the existing empirical researches on third-person effect were conducted in Western country. Therefore, it is meaningful to conduct research on third-person effect in mainland China. In this study, we start from a series of security events happened in Guangzhou Higher Education Mega Center from June to July 2015 to discuss mechanism and influencing factors of third-person effect. The research object is mainly the students in Guangzhou Higher Education Mega Center who exposed to the media report about the security events especially the report spread through the new media. Based on the investigation results, the third- person effect is reflected in the aspects of positive and negative of information as well as the information necessity. (Gunther, A., 1991) Faced with security event reports, the male think the effect on the other male is slighter than that on the other female. However, the results from the female reflect reversely with our hypothesis. To the security events, the perception of individuals has an impact on the strategy of media, government, university and society.

This paper describes a production process for experiment and Finite Element Method (FEM) analysis of cold forming of SUS304 pipe. These large diameter pipes such as φ114.3 mm are used for a plant as a flow channel of gas and liquid. The connection of pipes are generally welded at the plant. However, the other connecting method are required from a viewpoint of making the plant environment worse by welding. Therefore, flaring process of large diameter pipes were proposed. This flaring process is one of a method of pipe flange forming. The formed pipes were connected used with loose flange. Flaring process was generally hot process, thus it has some problem such as becoming complex of forming machine and accuracy of dimension. In this study, cold flaring process of SUS304 pipe was proposed to satisfy these requisitions. Experiment and FEM analysis of cold flaring process were performed to clarify the optimum forming conditions for the flat length of connecting surface such as a diameter of punch, punch stroke and taper angle of dies. As a result, a gap between punch and die was needed to match the pipe wall thickness. In optimum conditions, experimental result and analysis result was indicated good match.

This paper describes a vertical type twin roll strip casting process for producing aluminum alloy strip of ADC12, A3003 and A7075. Twin roll casting process is able to produce a strip from molten metal directly. Thus this process has a possibility to reduce total cost of sheet making comparing to conventional rolling process. Aluminum alloy ADC12 is a casting material that is used for die casting. A3003 is known as a wrought aluminum alloy for aluminum can body sheet. The A3003 sheet is generally produced by rolling, so it is effective for reducing a process cost to produce the strip by twin roll casting process. Aluminum alloy A7075 has high tensile strength, and it is known as a material for aerospace application. The sheet is manufactured in small quantities comparing to the other sheet aluminum alloy. It is supposed that the demand of high tensile strength aluminum sheet such as A7075 is going to increase for weight saving of structural material. In this study, twin roll casting experiment was performed to produce these three aluminum alloy strip in same experimental conditions. Castability, surface conditions, strip thickness and microstructure were investigated. It was possible to cast these aluminum alloy strip.

Aim of this study is to clarify the forming properties such as strain distribution during hemming process by experiment and finite element method analysis. This study is to research the material properties such as strain distribution by the experiment of 180°bending, Vickers hardness and finite element method analysis. Hemming process is one of the thin metal plate bending process for joining the outer panel to the inner panel. This process is generally used for producing of the car doors, hoods and trunks. Hemming process is a simple plastic forming process, however some defects often are occurred such as creepage, growing, warp, recoil and etc.. Some study on hemming process, however these occurring mechanism are not clarified yet. In this study, hemming experiment and finite element method analysis were operated. Hemming process is constructed from three process that are flange bending, pre-hemming and final hemming. Experiment material was hot dip galvanize low carbon steel plate with 0.65mm thickness. The relationships between the load and stroke in the three bending process were measured. Vickers hardness test was operated to determine the strain distribution. Tensile test and polishing test were operated to obtain the flow stress and friction coefficient in preliminary experiment for accuracy FEM analysis. Two dimensional elasto-plasticity FEM analysis was operated to clarify the bending properties. Experimental value was compared to analysis value. Both tendency was good agreement. From this result, coincidence of strain distribution of an experiment and analysis was obtained and it was able to say that it was useful in the FEM analysis of this 180°bending experiment.

This paper describes a system that recognition of Kinect operator by using template matching. Kinect can make it easy to obtain RGB images and human skeleton information, thus the application of Kinect is increasing in welfare field. Two or more persons are able to be recognized by skeleton information respectively. However, in the situation that limit the Kinect operator to one person, some problems often caused. For example, errors are caused by misrecognition when multiple people are captured by Kinect at the same time. Therefore, in order to solve the problem, the recognition by using template matching was proposed. The skeleton information obtained by Kinect sensor was used for automatic determination of template image position. Template image was captured from the position of each joint. Template matching was performed by using the obtained template image. Kinect operator was identified by template matching. In template matching, a correlation coefficient between template image and input image was calculated by comparing the average concentration of each image. Optimum threshold value (0.7~1.0) of correlation coefficient and the position of template image for operator recognition were researched. The position of template image was at head and neck. The operator was recognized by using threshold 0.85~0.90 and template image captured at the position of neck.

Recently, an aerial photography by drone is being gradually required in a live telecast. However, the aerial photography is not so popular because an expert drone operator is needed to take videography accurately in the specified time and from the specified angles. Thus, in such a case, an automatic drone flight system controlling the velocity and the attitude is strongly required. The aim of this study is to develop such a flight control system by utilizing the conventional FPV (First Person View) system. Then, the position and camera angle control system of drone observing the specified time is proposed. It can be shown that the automatic control system is promising in the drone aerial photography.

The occurrence of increasing hospital acquired infections and the reports of the occurrence of ants in the hospital had become a research focus owing to the exposure of patients and health professionals to risk associated with insects. The study aimed to evaluate the potential of ants as mechanical vectors of pathogenic bacteria and assess the antibiotic resistance profile of gram negative bacilli isolated in selected level one hospitals in Davao City. The study utilized a descriptive design. The researcher collected the ant samples in female, male and pediatrics ward in the selected level one hospitals. Afterwards, the captured ant species were immersed in double strength TSB for bacterial cultivation. After distinct pure colonies of bacteria were isolated, they were subjected to tests for bacterial identification and antibacterial susceptibility tests using VITEK 2 Systems. The findings of the study suggests that Tapinoma melacephalum, Monomorium pharaonis and Anoplolepis grecilepis are mechanical vectors of opportunistic pathogen which commonly cause hospital acquired infections. Moreover, two (2) isolates of E. cloacae from T. melanocephalum and one (1) isolate of E. cloacae from M. pharaonis demonstrated multi-drug resistance. Further, the results also suggest possible poor implementation of sanitation and pest control protocols. The researcher recommends for further identification and profiling of gram positive bacteria and to explore the different hospital areas including critical care units as sampling points.